Gabriel Craveiro

AI Engineering Manager · Santos, Brazil · linkedin.com/in/gabrielcraveiro
About
I lead engineering teams that use AI to build faster and with better judgment. I'm currently AI Engineering Manager at epharma, responsible for 7 tech leads, around 60 developers and QAs, and the Innovation Hub, in healthcare and PBM.
Twelve years in tech. I started in a software factory and in ticketing products for events, founded two startups (one in educational streaming, one automating LGPD compliance documents, with 500+ companies served), and learned firsthand what it means to own product, customer and cash at the same time. The last 5 years have been in healthcare: at RD, I coordinated the PBM teams, the NPS squads for digital channels, and the Architecture & AI practice, owning budget, hiring and leadership development.
My conviction: AI in engineering is not an individual productivity tool, it's a redesign of how work flows. So what I build are ecosystems, not pilots: POC governance, an internal skills marketplace, agents across the entire SDLC, and metrics that show whether any of it moved the needle. At epharma, this took delivery lead time from ~35 to 12 days with 100% squad adoption.
I have little patience for hype or reflexive refactoring. I'd rather measure first, understand the real system, and only then decide where to invest, whether in code, infrastructure or budget.
Open to conversations about engineering leadership, AI applied to the SDLC, and digital health. LinkedIn is the best channel. Message me there.
Skills
Leadership and management
Engineering management · Leading tech leads · CAPEX/OPEX budgeting · Innovation and POC governance · Engineering metrics (lead time, DORA) · Stakeholder management · Leadership development · AI training and enablement for teams
AI and engineering
Agentic Engineering · LLMs · Claude Code · Cursor · LiteLLM · Azure AI Foundry · Developer Experience · Observability · Software architecture · CI/CD
Domain
PBM (Pharmacy Benefit Management) · Digital health · LGPD (Brazilian data protection law) · NPS and customer experience
Stack
Python · Node.js / TypeScript · .NET · Azure · Kubernetes · Coolify · PostgreSQL · Oracle · Redis · RabbitMQ
Tools
Jira · Datadog · Grafana · Scrum
Experience
epharma — Tech Manager / AI Engineering Manager
Dec 2025 – present
São Paulo
Head of AI and of the development teams. 7 tech leads, ~60 developers and QAs, Innovation Hub.
  • Built an internal AI Factory that cut average delivery lead time from ~35 to 12 days and brought AI-assisted development to 100% of squads.
  • Agentic Engineering ecosystem with Claude Code, LiteLLM and Azure AI Foundry covering the full SDLC: story writing and tracking with the business, code generation, PR review and deployment. Adoption sustained by internal skills and a company-owned marketplace.
  • Trained the teams on Claude Code and agents across multiple sessions on AI-assisted coding and productivity. The 100% adoption came from training, not from mandate.
  • POC governance through Innovation Committees open to the whole company. 63 hypotheses taken to MVP, 6 in production. The funnel exists to kill weak ideas early.
  • Legacy handled with observability before decisions: no refactoring on impulse. Same standard applied to the area's CAPEX and OPEX.
  • Migration from Azure DevOps to Jira with standardized project metrics; Coolify alongside Kubernetes for experimentation environments.
RD (RaiaDrogasil) — IT Coordinator
Dec 2022 – Dec 2025
São Paulo · Remote
Latin America's largest pharmacy retailer, 2,300+ stores.
IT Coordinator — Architecture & AI (May 2025 – Dec 2025)
Architecture & AI practice for RD Saúde's technology org. Experimentation with new tools, POC validation, and guiding teams toward safe AI adoption with measurable business impact. In July 2025, designed and delivered the AI and Cursor training program for 520 technology professionals, in 4 sessions on agents, AI-assisted coding and productivity.
IT Coordinator — PBM, NPS and Emerging Tech (Dec 2024 – May 2025)
On top of the 4 PBM squads, took over the NPS squads for digital channels (app and web) and the Emerging Technologies teams. AI projects embedded in product and business squads, focused on company targets and customer experience.
IT Coordinator — PBM (Jun 2023 – Dec 2024)
Coordinated the Industry PBM teams. Hiring, development and mentoring of the tribe's development leads; CAPEX and OPEX plan kept within board-approved limits; PBM integration with claims authorizers; direct interface with business, sales and external partners.
Tech Lead — PBM (Dec 2022 – Jun 2023)
Tech lead for the three PBM teams.
EasyTermos — Founder
Oct 2020 – Dec 2024
Santos
Startup automating LGPD compliance documents. 500+ companies served. Architected and built the system and led technology and product; now involved as a partner.
Node.js/TypeScript · Nest.js · Next.js · Vue.js · Prisma · PostgreSQL · AWS · Docker · GitHub Actions
Kenny Idiomas — Tech Lead
Dec 2021 – Dec 2022
Santos
Language-course startup with 25k monthly active users and 200k downloads. Migrated away from the previous software factory and re-architected video streaming; consulting on multi-tenant (multi-language) integration, reporting and affiliates. CI for staging and production, automated app builds, centralized logging with ELK.
Node.js/TypeScript · PHP/Laravel · Flutter · Next.js · MySQL · AWS · Docker
Streamfy — Founder
Jun 2020 – Jan 2022
Santos
Incubated white-label platform for course sales, live streaming, private video calls and affiliate management. Led a team of 7 across sales, support and architecture. Two funding rounds (development and seed) and six-figure launches; we didn't reach market fit in time. The fastest lesson I've had in product and cash.
Node.js/TypeScript · Nest.js · Vue.js · SQL Server · AWS · Azure · Docker · ELK
SpaceMoon — Tech Lead
Mar 2019 – Oct 2020
Santos
Startup accelerator in the Santos region. Hiring, architecture and planning for internal and accelerated products (healthtech, edtech, fintech, entertainment). Team of ~15 developers and QA analysts. An education product with 100k installs in its first year; theater ticketing; on-call scheduling for healthcare.
Vue.js · Node.js · PHP · Kotlin · Flutter · AWS · Docker · Kubernetes · Redis
TicketOffice and Compreingressos — Full Stack Developer
Oct 2018 – Feb 2019
Santos
TicketOffice: white-label digital ticketing and event access control; owned the white-label builder and templates. The company was acquired by Bilheteria.com. Compreingressos: then Brazil's third-largest ticketing company; migration from VB/ASP.NET to Vue.js, PHP and Node, owning the front-end of the sales portal.
Redegol (on-site at Santos Futebol Clube) — Full Stack Developer and Designer
May 2018 – Oct 2018
Santos
Design (Figma) and development of Santos FC's ticketing app and membership system. Stadium seat map (d3.js, Vue), Android/iOS apps, QR-code access control on Raspberry Pi, kiosks and POS. On-site operations on match days.
FCamara Consulting & Training — Junior Full Stack Developer
Aug 2017 – May 2018
Santos
Projects in healthcare, compounding pharmacy and maritime logistics. Optimized Asia Shipping's EDI import/export API, cutting response time by ~25% on the main tracking screen. C#, ASP.NET, Oracle, DB2, PostgreSQL, Angular, Vue.js.
Apollo UX — Full Stack Developer (freelance)
Mar 2014 – Jan 2018
Santos
Freelancer collective in Santos. Projects in WordPress, Drupal, Vue, React, PHP and Node. First experience managing clients.
Education
FATEC Rubens Lara
Technology in Internet Systems · 2016 – 2018
FATEC São Paulo
2015 – 2016